Candle Care

As with all candles and candle-related products, the information below is for your safety. Please ensure you read and familiarise yourself with the information, whether you are buying the candles for yourself, as a gift or for any other purpose.

Candle care safety information is available at all times on our website and other platforms we sell on. We also include this information when ordering your candle product via our website and Etsy.

  • Never leave burning candles unattended.
  • Remove all packaging and labels before use.
  • NOTE: Candles are sold for DISPLAY only – they are able to burn but must be trimmed down as they burn and not left unattended at any point.
  • When using dinner candles, ensure that there is a tight fit in the candle holder before use.
  • As candles burn downwards, always trim the decorative personalisation as it burns with the candle as necessary.
  • Ensure candles are placed at least 10cm / 4 inches apart and allow headroom above the candle for the heat to disperse.
  • Ensure candles are burned away from flammable items.
  • Candles should be burned in an area free from draughts.
  • Trim the wick to 1cm / ½ inch before lighting or relighting. If the candle smokes, extinguish and trim the wick.
  • Use a suitable non-flammable holder.
  • Extinguish candles with a candle snuffer. Do not blow them out. Never use water to extinguish a candle.
  • Ensure candles are burned in an upright position.
  • To avoid damage to surfaces, always place candles and candle holders on a surface that will not be damaged by heat, e.g. ceramic tiles or plates. Table mats are NOT suitable.
  • Candles should be burned away from other sources of heat, such as television sets and away from direct sunlight.
  • Do not move candles when lit or the wax is still liquid.
  • Burn out of reach of children and pets.
  • Novelty candles are designed to be decorative. Burn on a large holder as irregularly shaped novelty candles may drip profusely.
  • Candles with a diameter over 5cm / 2 inches should be burned on a spiked holder or flat dish.
  • Pillar candles over 6cm / 2½ inches should be burned for at least 4 hours at a time.
  • Allow the wax to solidify before relighting.
  • Extinguish the candle before the flame reaches 2cm / 1 inch of the holder.